Refund Policy
Effective Date: 24.06.2025
At White Haven, we take pride in offering premium 100% cotton home goods. All our products are thoroughly quality-checked before dispatch.
No Refunds
We do not offer refunds on any purchases. All sales are final.
Please read product descriptions, sizes, and contents carefully before placing your order. If you have any doubts or need clarification before ordering, feel free to reach out to us at: 📧 whitehavenbedlinen@yahoo.com
Exceptions
Refunds will only be considered under exceptional circumstances, such as:
-
If the item received is completely incorrect (not the product or size you ordered).
-
If the item is severely damaged in transit and reported within 24 hours of delivery with proper evidence (photos/videos).
In such cases:
-
You must email us within 24 hours of receiving the order.
-
The email must include your order number, clear photos, and a description of the issue.
-
We will investigate and respond within 2–3 business days.
White Haven reserves the right to approve or deny refund requests at its sole discretion.